Houston, we have a situation. And we’re working on it.
Creating the missing template-posts again. That’s a total of 76 posts. Also, creating a somewhat usable design for the moment and creating the most important pages. Still missing: Order and events. Should return as fast as possible but for now, the priority is on getting 5ergiveaways fully stocked up again and then there is Wuftify!
The reconstruction phase begins. A lot of technical background stuff is done. We’ve upgraded to another contract with our provider and therefore also increased performance. We re-installed our whole system and now started to recreate everything from 5ergiveaways. Then, on the 9th of October, The Thumbies-website was set up technically and prepared for content.
We hear back from the support. This seems to be a huge problem. Overnight or while they were looking for the problem, the whole image database collapsed and is completely unlinked from the website. Everything is still there but there is no link between file and website. Strange. And another problem came up: our dynamic content, where we put all this stuff like the download-link, dhps-link, template ID, etc also broke and the website became unusable as nobody could see or download templates anymore.
We were doing some routine checks with some of the plugins installed. After we’ve finished and re-activated everything, we noticed that some images weren’t showing, though, this only happened every few times we tested it. So we began searching for what could have caused this problem. This was also when we decided to put up a popup on our website warning users that this might happen. We then contacted our technical support and they forwarded it to the “more technical” section. They would come back to us.
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